FAQ
Orders
Shipping
We ship from Toronto, ON to anywhere in the world. Orders are processed within 1-3 business days.
How long will it take to receive my order?
Ship times can vary based on location. Below is an estimate to delivery times:
- Canada: 1-2 weeks
- United States: 1-4 weeks
- Europe: 2-5 business days
- Australia & New Zealand: 2-6 weeks
Can I return of exchange a product?
If the product is damaged or defective we will happily process a return of exchange within 45 days of the ship date. To set up a return of exchange please email us at moonbeamcanada@gmail.com
I live in Toronto can I pick up my order?
Certainly! If you live in Toronto and would like to pay for and pick up your order directly please email us at moonbeamcanada@gmail.com
Wholesale
Interesting in carrying Moonbeam Co. products? Absolutely! Send us an email to moonbeamcanada@gmail.com