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FAQ

Orders

Shipping

We ship from Toronto, ON to anywhere in the world. Orders are processed within 1-3 business days.

How long will it take to receive my order?

Ship times can vary based on location. Below is an estimate to delivery times:

  • Canada: 1-2 weeks
  • United States: 1-4 weeks
  • Europe: 2-5 business days
  • Australia & New Zealand: 2-6 weeks

Can I return of exchange a product?

If the product is damaged or defective we will happily process a return of exchange within 45 days of the ship date. To set up a return of exchange please email us at moonbeamcanada@gmail.com

I live in Toronto can I pick up my order?

Certainly! If you live in Toronto and would like to pay for and pick up your order directly please email us at moonbeamcanada@gmail.com

Wholesale

Interesting in carrying Moonbeam Co. products? Absolutely! Send us an email to moonbeamcanada@gmail.com